·Meet sales goals

·Utilise the elevated levels of sales and service to maximise sales performance

·Demonstrate an in-depth knowledge of the merchandise

·After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction

·Comply with all sales related policies and procedures * Maintain a keen interest in the fashion industry and market trendsCustomer

·Provide the highest level of customer service

·Build and maintain repeat clientele; utilise client book

·Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

·Keep selling floor and merchandise neat, organised and stocked

·Assist in the maintenance of all inventory in the stockroom and on the selling floor

·Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.

·Participate in inventories

·Comply with all Point-of-Sale policies and procedures

·Properly execute all relevant register functions

·Ensure image and grooming standards are professional and reflective of the brand image, at all times

·Adhere to work schedule, inclusive of time and attendance

·Participate in all relevant training and development seminars, programs and meetings as directed by store management

·Previous work experience in a luxury environment

·Dynamic interpersonal and communications skills both verbal and written

·Solid independent work ethic, exceptional time management skills, and high level of ownership