职位:Debt Collector- Mandarin Speaking
品牌名字: MoretonSmith
坐标: 伦敦
语言要求: 中英文流利
合同:全职(Full Time)
工作种类:金融服务业
申请方式:请点击阅读原文(文章最底部左下角)or [email protected]
Job description
Key Responsibilities:
Tasks will involve managingyour own case load of UK and overseas debts on behalf of a number of corporateclients, across a range of industry sectors. You will be responsible forproviding a professional telephone credit control and debt collection service,in accordance with industry best practice. You will be trained in complianceissues and data protection legislation.
Job Description:
Management of your owncase load of UK and overseas debts on behalf of a number of corporate clients,across a range of industry sectors.
Proactively chase dueand overdue payments, managing payment plans and escalating to legal whereappropriate.
Meet daily calltargets and monthly commission targets.
Adherence to dataprotection act, consumer credit legislation, data security and other complianceissues.
Negotiation of paymentplans.
Deal with complexqueries and disputes and bring these to a satisfactory conclusion
Maintain up-to-daterecords of collections work.
Qualifications, skillsand experience:
Essential:
Confidentcommunication skills, in particular strong influencing skills.
A second language tonative standard, dutch or mandarin.
Numerate.
Working knowledge ofMicrosoft office.
Attention to detail
Ability to workwithout the need for supervision when necessary.
Open to working withina flexible remit as dictated by commercial requirements.
Desirable:
Previous experiencewithin customer service or within a credit control/debt collection environment.
Ability to communicatewith a large number of people on many different levels.
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