求职君点评:MYOB Technology是一家软件公司,为新西兰和澳大利亚的客户提供IT解决方案。公司的产品主要包括会计和工资的软件、ERP和CRM软件。
这个职位是客户服务专员,负责给使用会计核算软件的客户提供服务和支持,回答客户的电话和邮件咨询。申请人需要有IT支持的工作经验,同时要对会计理论和和准则有很好的了解。
Job title: Clients Services Analyst
The Job
Do you love your work? At MYOB we do. Wecurrently have a highly sought after client services support analyst roleavailable and if you love what you do and are great at it, then we want to hearfrom you!
We are looking for a highly motivated individualwith the ability to build rapport and convey technical information in a logicalmanner to our professional clients. This is an excellent opportunity to join alarge, cross functional team that is fundamental to the success of MYOB.
Reporting to the Client Services Team Leader,you will support our clients who will be using a range of MYOB accountingpractice software and service solutions. In particular you will be responsiblefor answering in-bound client calls as well as responding to incoming email andother related correspondence.
You will have an understanding of IT and enjoykeeping up to date with the new technical aspects of your role, as well aspossessing a sound understanding of accounting principles.
This role requires a person who thrives in afast-paced environment. We want someone who can think on their feet and lovesto juggle multiple priorities and stakeholders at any given time.
The skills and experience required
In order to be successful in this role you will:
· Experience with MYOB Accountants Office and/orAccountants Enterprise products (Highly desirable)
· Possess IT support knowledge and be comfortablewith PC's
· Be experienced within a commercial IT environment(desirable)
· Display excellent communication skills to becapable of dealing with professional clients over the phone
· Have a sound knowledge of accounting
· Be motivated by achieving client satisfactionthrough solution and efficiency
· Be experienced in technical troubleshooting
· Possess work related experience within anaccounting practice would be an advantage
· Be experienced in software installations(desirable)
At MYOB we will provide you with opportunitiesto develop your skills and capabilities so if you are looking to have a majorimpact on an organisation rather than just a job, this is your next ideal step.At MYOB we work together to innovate, simplify and act decisively to deliverthe best results for our clients and our business. MYOB aims to make businesslife easier, so you can love your work.
如果你对这个职位感兴趣,登陆以下网址在线申请(复制链接到浏览器打开):
http://fsr.cvmail.com.au/myob/main.cfm?page=jobSpecific&jobId=72250&rcd=226891&queryString=
(未经许可,严谨转载)
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