This is a Mandarin speaking role, you must be fluent in Mandarin with a good understanding and level of spoken English.

Are you passionate about providing exceptional customer service?

Do you have the energy, drive and enthusiasm to work with the UK’s largest airport retailer?

As a Customer Service Assistant with World Duty Free you will have a good knowledge of all our products throughout the store. We have a whole range of exciting departments including Beauty, Jewellery, Handbags, Watches, Sunglasses, Liquor and Confectionery. There is something for everyone and a good Customer Service Assistant can build an instant rapport with customers whether it is recommending the perfect pair of Sunglasses for that last minute beach break or suggesting the ideal fragrance for that special someone. 

Passion, enthusiasm and hard work are all qualities possessed by a good Customer Service Assistant and, if this is you, then apply to become a valuable member of an energetic and award winning team.

If you have experience within retail and a passion for customer service then we would love to hear from you.

Please note all of our roles are on a rolling shift basis, therefore the days do change every week.