坐标:伦敦希思罗
公司:Bottega Veneta
职位:Sales Consultant
性质:Permanent, Full-time
申请方式:阅读原文,点击链接申请。(如果链接打不开,请联系小编哟)
Role Objective
To maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our on brand focus. In doing so, creating and maintaining loyalty to both the store and the brand.
Responsibilities
- To develop and maintain good product knowledge and provide excellent customer service
- An understanding of current products, trends and collections and ensuring that customers are informed and aware
- To replenish stock and maintain high standards of merchandise and product presentation
- Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company
- Keep up to date with customer requirements and operating procedures
- Be aware of daily sales targets and performance against them
- Use appropriate sales techniques to ensure they are met
- To ensure that all procedures and policies are understood
- To carry out work according to those standards
- Personal appearance and presentation must be strictly in line with company standards
- Adheres to Security and Health and Safety regulations
- Opening & closing the Store according the needs of the business, in line with Company security rules
- To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role
Skills And Experience Required
- A minimum of three years experience in a similar role
- Experience in a customer service role with face-to-face customer contact
- Ability to adapt to frequent change and a high pressure environment
- Ability to initiate contact and communication
- Motivated by being a team player with a common goal
Person Specifications
- Excellent Communication and interpersonal Skills with the ability to build and maintain relationships
- Able to work in fast paced environments
- A strong team player and considerate of colleagues
- Chinese and Arabic language skills are desirable, however not essential
免责申明:本文观点并不代表IDEABOXES LIMITED立场。更多的工作相关细节,请与雇主直接联系会更有效率哟!谢谢大家一如既往的支持!
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