• Deliver renowned and authentic service that creates a Modern Luxury customer experience

• Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team

• Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers

• Support an environment of teamwork, trust and collaboration with peers, customers and supervisors

• Build credibility and trust as a personal stylists and fashion expert by staying current with market competition, industry, fashion trends and customer shopping behaviors; share with customers as appropriate

• 1-3 year of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace

• High school diploma or equivalent; college degree preferred

• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)

• Ability to communicate effectively with customers and team (both oral and written), maneuver salesfloor and meet moderate stockroom lifting and store climbing requirements

• Bilingual in English/Mandarin an asset

• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays