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坐标:Manchester
公司:Rentalcars.com
职位:Customer Advisor - Mandarin speaker (Inbound & Outbound Sales)
性质:Permanent, Full-time
截止日期:09 Mar 2017
申请方式:阅读原文,点击链接申请。(如果链接打不开,请联系小编哟)
As the world’s biggest car hire booking service (part of the Priceline Group), we’re looking for sales professionals to join our international team, playing a crucial role in helping our customers to choose the vehicle they need – so you’ll need to be empathetic, creative and capable of critical thinking. We’re looking for candidates to join us for a full-time position (37.5 hours weekly) on a rotational pattern dependant on the opening hours of your market.
Main responsibilities
·Deliver a high level of customer service by:
·Using positive language when answering questions while they’re browsing our website.
·Engaging with each customer find their ideal car.
·Spotting opportunities to provide information that your customer may require at a later stage.
·Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.
Our ideal candidate
·We love straight talking: Respectful & confident communicator; passionate about providing the best experience possible.
Takes ownership of their work and motivated by their results.
·We love being different: Fluent in Mandarin & English, both spoken and written - we work with customers from all over the world, so first-rate language skills are essential.
·We love getting it done: Understands customers needs and is able to flex to different customer profiles.
·Has a valid UK work permit.
What Rentalcars.com will offer you
·Paid 4 week induction training.
·Work schedules provided 4-6 weeks in advance.
·International working environment with 40+ languages spoken in one building.
·Fantastic feeling of community in our vibrant office in central Manchester.
·Terrific career progression - our Marketing, Finance, Commercial & IT departments provide even more opportunities to develop & advance.
·Performance based bonus plan.
·Paid holiday time (30 days including statutory public holidays, which increases with service).
·Free fruit, porridge, cereals, hot & cold beverages plus subsidised dining.
·Pension scheme.
AND: sick pay, discounts for restaurants/entertainment/leisure, life assurance, annual pay review, free eye tests (contributions towards glasses), enhanced maternity/paternity pay, travel loan/cycle to work scheme, enrolment in our employee assistance programme, childcare vouchers, cash for employee referrals, ongoing learning, onsite training with self-development facilities (we love doing stuff together), recognition for length of service/personal milestones, professional membership subscriptions
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