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坐标：London
职位：Residential Assistant Manager
性质：Permanent, Full-time
申请方式：阅读原文，点击链接申请。（如果链接打不开，请联系小编哟）
Ten Trinity Square, the Residences at Four Seasons comprise 41 ultra-luxury Residences where Owners will enjoy effortless living under the Four Seasons management and services.
The Owners have access to the full range of hotel facilities at their doorstep, a private Club and bespoke in residence services and amenities.
We are providing the Owners the exceptional environment and the personalized attention to secure unforgettable life experience! Owners will recognize the team to be a true asset of their investment and consider the staff as friendly personal assistants, who will enhance their life to the highest levels of care and lifestyle.
We are looking for a highly self-motivated, energetic and experienced Residential Assistant Manager to be part of our Residential dedicated team.
Reporting to the Director of Residences, in this position you will be managing the daily operations of the Residences acting as leader for the team and a point of reference for the Owners. Responsibilities of your role go from supervising the team, leading by example ensuring their steady personal growth and a solid performance, from assessing the Residential Operational needs, planning policies and procedures in liaising with the senior management. You will anticipate and respond to Owners’ needs, listening to and providing an excellent service throughout their live in.
Key responsibilities include:
*Supervision of Residential Concierge and Guest Service team
*Effectively managing, coaching and training colleagues
*Supervision of the Residential Operations and assessment of its priorities
*Handle Owners requests, recognition and experience on a daily basis
*Plan, coordinate and execute A la carte services requests
*Handle Department accounting and Month End
*Support in other operational tasks or assigned project
Position Requirements
*Two years in managerial position in 5*Luxury Hotel background
*Willing to take responsibilities, work independently and possess a flexible attitude toward the different requirements of the role.
*Must have the ability to maintaining an outgoing personality, being a team player, demonstrating communications and analysis skills and keeping a positive “can do” attitude.
*Promote a friendly and professional image to Owners and within the team
*Offer full cooperation to any required assistance with a prompt, caring and helpful attitude.
*Be familiar with Owners’ names, special requests, profile history and residence specifications
*Be a genuine Ambassador of the Company Values and beliefs such as the Golden Rule
*Fluency in English, both spoken and written. Chinese/Arabic and third language preferred.
*Knowledge of Hotel PMS, Opera desired.
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