• Undergraduate: Business

• Undergraduate: Economics

• Undergraduate: Accounting & Finance

• Postgraduate Taught: Business

• Postgraduate Taught: Economics/Accounting & Finance

 1 International College of Wales (ICWS)

Act as the link administrator for your particular programme between the University and ICWS.

2 New Student Enrolment and Induction

The post-holder will work closely with the Student Experience Officers to organise and be responsible for enrolment and induction of new students to the School .

3 Attendance Monitoring

The post-holder will be expected:

• To deal with all of the administration involved in attendance monitoring

• To be fully aware of all regulations on attendance and to explain these to Students

4 Quality Assurance

The post-holder will:

• Be responsible for administrative support in the area of programme management, including formatting and checking programme documentation conforms to requirements and general administrative tasks.

5 Quality Procedures

The post-holder will support best practice, with adherence to University Regulations & Quality Requirements. This includes:

• Being aware of the rules regarding data protection and confidentiality at all times with regard to students and student information.

• Assisting in the development and dissemination of ‘best practices’ within the School.

6 School Planning Procedures

• Coordinate different events on an ad-hoc basis

• Being the first point of call for all student enquiries and either dealing with this or re-directing this to the appropriate member of staff

7 Audits and Accreditation

The post-holder will be required to assist with the preparation and collation of the paperwork from the courses.

Audits: these include Accreditation of degree schemes by the relevant professional bodies and other Quality Assurance procedures. The Programme Administrator would be required to assist with tracing and collating all required paperwork for the programmes including coursework, exam scripts etc., from previous years.

8 Student Support

Be the first point of contact for all student enquiries and will need to have a good understanding of University regulations and policies relating to undergraduate and postgraduate taught students.

To assist the assessments team with all administration relating to students.

9 Student Administration

Be the first port of call for any student enquiries about their programme, such as module choice, signposting support services, dealing with programme requests, registering complaints regarding teaching. Be aware of the current University Regulations for Suspensions, Deferrals, Transfers and Withdrawals. Co-ordinating the collation of correct information and documentation and disseminating the information to students, passing on more complex queries.

10 Support Academic Staff

Assist academic staff on a day to day basis via email and in person to address queries regarding modules and programmes. The role holder will be expected to keep up to date with School of Management policies and procedures and be able to interpret and provide guidance in accordance with such.

11 Other General Administrative Duties:

• Ensure that students’ records are updated and maintained.

• Be responsible for uploading student information to School and University record systems.

• Service Committees and other meetings.

• Be responsible for archiving material as required.

• Function as a support team with specific responsibilities being allocated to each Programme Administrator.

• Assist the programme director with administrative tasks surrounding programme management.

• Provide general administrative support to the Student Information Office.

• To promote equality and diversity in working practices and to maintain positive working relationships