• Investors in People Gold accredited organisation

• Experience with working for some of the world`s most successful brands

• Working with experts in the field of FM in continuing the growth of this successful 'boutique' business

• For the fourth year in a row, the International Association of Outsourcing Professionals (IAOP) has ranked ISS with the highest global rating on its annual list of the world`s best outsourcing service providers - The Global Outsourcing 100.

• Extensive learning & development opportunities with a range of sales and management courses, including through the ISS University.

• The ideal Team Member is an individual with a strong background in high end customer service. This role would suit someone who likes being proactive in all Visitor Management duties in line with service and enjoys the variety both ground floor and client floor service.

• Fluency in Chinese (Mandarin) is essential.

• Seamlessly escorting guests to the ground floor wealth management function

• Dedicated morning meet and greet service to 'welcome' employees and guests as they enter the building

• Visitor management of all building guests, ensuring individual tenants security procedures are correctly adhered to

• Personally escorting guests as required to client floors

• Answering and fielding any ad-hoc phone calls

• Concierge services (available to certain tenants)

• Administration duties

• Client floor reception/ dynamic meeting room management.

• Set up and delivery of meeting room refreshments.

• Stationary ordering

• Stock takes

• Note-taking and translation - Mandarin to English.

• Ad hoc reception/ admin as required.