We have more than 5 years of extensive experience in the online gambling industry and this allows us to offer our clients a high level of choice and support along with some of the speediest transaction services anywhere online. Our goal is to deliver cutting-edge software and solutions of online gambling platforms.

Due to our company growth and expansion, we are seeking a highly motivated and passionate professional to power our customer service team of highly skilled, multinational and friendly specialists. We have exciting work conditions with a community of professionals where you can be yourself and advance your career and skills.

-   Provide frontline support for our company customers

-   Be responsible for delivery of the best-in-class customer service over the email, live chat or phone

-   Maintain high standard of customer service and customer satisfaction

-   Assist the country manager in various customer service related tasks

-   Be a team player, and grow with the company

-   Native Language Level of Chinese language and very good command of English

-   Excellent written and interpersonal communication skills, able to deliver information to our clients in an empathetic and concise manner

-   Previous experience in the online gambling field or in customer service field would be beneficial

-   Good computer literacy skills, especially in web-based applications

-   Customer service focused and results oriented personality

-   Self-motivation, proactivity and ability to learn quickly and work unsupervised

-   Eligible to work in EU

-   Attractive remuneration package and performance based bonuses

-   Work hours are flexible and will depend on the shift schedule agreed

-   Health insurance after probationary period

-   Friendly, positive, professional and engaged team, informal environment with no bureaucracy

-   Great office in the heart of Ta’Xbiex on the sunny island of Malta with great coffee and office snacks

-   Fun with PS4 and table games