烤鸭们~在电子邮件频繁使用的现在，无论是申请学校咨询问题还是工作中与老板、同事交换信息，都要用到电子邮件。不同于随意的memo和过于正式的书信，电子邮件有自身的特点和比较固定的一些话术。G类烤鸭可以借鉴一些用法用在书信写作里哟~

【开头】

[中性]: 开门见山地提出这封邮件的目的，较为Formal。

• I am writing to confirm/ enquire/inform you…

我写信是要确认/询问/通知您…

• With reference to our telephone conversation today…

关于我们今天在电话中的谈话…

• In my previous email on [date]…

先前在【日期】所写的信中…

• In reply to your email dated [date], we decided…

回答你【日期】写的邮件，我们决定…

• This is in response to your email today.

这是针对你今早来信的回复。

[好消息]：

• We agree with you on…

我们同意你在…

• I am delighted to tell you that…

我很高兴地告诉你…

• Congratulation on your…

恭喜您关于…

[坏消息]：

• We are sorry to inform you that…

我们很抱歉地通知您…

• I’m afraid I have some bad news. 

我恐怕要带来一些坏消息。

• It would be difficult for us to accept…

我们很难接受…

• Unfortunately I have to say that, since receiving your enquiries on the subject, our view has not changed.

很不幸地，自从收到您的咨询后，我们的决定并没有改变。

 要求收信人的相应行动]：

• We would be grateful if you could…

我们会很感激如果你可以…

• Could you please send us…?

可否请您寄给我们…

• Your prompt attention to this matter will be appreciated.

如果您能立即注意此事，我们将非常感激。

• I would really appreciated meeting up if you can spare the time. Please let me know what suits you best.

如果您能抽出时间，我希望能与您见面，请让我知道你最合适的时间。

• Please give us your preliminary thoughts about this.

请让我知道你对于这件事情初步的想法。

• I would appreciate it very much if you would send me your reply by [date].

如果能在【日期】前收到您的答复，我将非常感激。

[提出邮件内容的主题]:

• As mentioned before, we deem…

如前所述，我们认为…

• As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement.

就我们昨天在电话中所谈，我想答复您合约中一些待解决的议题。

• I am pleased to inform you that you have been accepted to join workshop scheduled for [date].

我很高兴地通知你，你已经被同意参加【日期】的研讨会。

 [附件]:

• I'm enclosing…

我附上…

• Please find enclosed…

请查阅附件。

• Attached hereto…

附件是关于…

• Attached please find the most up-to-date information on/regarding/concerning…

附上关于某某的最新资料…

• Attached please find the draft product plan for your review and comment.

附上产品计划书的草稿，请审查及评价。

 [再次感谢收件人的帮助]:

• Your understanding and cooperation is greatly/highly appreciated.

很感激你的理解及合作。

• Once again, thank you all for your commitment and support.

再一次感谢你的承诺及支持。

• Thanks for your input/clarification/message.

谢谢您的投入/澄清/信息。

• Please convey my thanks to all the staff involved, they certainly did an excellent job.

请表达我的谢意给有关的同仁，他们真的干得很好。

[结尾客套]:

• Please let me know if there’s anything I can do to help.

请让我知道任何我可以帮得上忙的地方。

• If there’s anything else I can do for you on/regarding this matter. Please feel free to contact me at any time.

对于这件事，如果还有任何我能帮得上忙的地方，请不要客气，随时与我联络。

• If you have any further questions, please feel free to contact me. Looking forward to receiving your comments in due course.

期待在预定的时间内收到您的反馈。

• For any comments/suggestions, please contact [person] at [number].

有任何的建议，请致电【电话号码】联络【联系人】。

怎么样？看完是不是觉得一封邮件也不是随便写写的？当然如果是写给关系密切的家人或者朋友，这些条条框框大可不必太在意。但是在正式场合，一封格式合理，语气恰当的邮件可以给收件人良好的第一印象。以前有句老话说字如其人，今天我们要说，邮件识人。以后踏入职场，写邮件的能力真的是必备项目哦！