• To meet and greet all clients and act as a brand ambassador representing Paul Smith Ltd.

• To keep clients up to date with any Paul Smith activity; to ensure they are fully engaged with the Paul Smith brand.

• To ensure that you receive and maintain a high level of product knowledge at all times and to consistently share this with your customers.

• To take initiative to build upon the stores clientele book, emailing and keeping in contact with clients on a regular basis inviting to relevant events and keep them aware of any new products.

• Maximising all sales at every opportunity to ensure you are meeting and exceeding your personal and store targets.

• To ensure visual presentation, store maintenance and housekeeping is kept to the company's desired standard, both on and off the shop floor.

• As a brand ambassador for Paul Smith Ltd, to maintain a good standard of appearance and to undertake to wear clothing allowance as provided by the company.

• Confidently use technology in store such as store tablets to enhance the customer experience and till systems to efficiently process transactions and payments from client.

• Any other related duties that are outlined from time to time by the Store and Airport Management team.

• Minimum 3 GCSE passes, equivalent qualifications or practical attainment.

• Previous experience in retail selling in luxury fashion stores. 

• Experienced in providing excellent customer service.

• Ability to work towards weekly sales shop targets. 

• Excellent product knowledge. 

• Ability to maintain excellent housekeeping standards

• Passion for style, fashion & Paul Smith brand.

• Smart in appearance & individual.

• Interest and knowledge of current trends in music, arts and culture.

• Has initiative; is motivated.

• Flexible and reliable.

• Good team member, helpful, approachable and trustworthy.