Skincare, Makeup, and Fragrance Advisors:

·Determine the client’s needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings, in-store technologies, and follow team member expertise.

·Encourage clients to try on the product.

·In makeup and skincare advisor roles, providing personalized consultations and product application to the client while educating the client.

Cashiers

·Complete transactions accurately and efficiently, leveraging Mobile Point-Of-Sale (MPOS) technology as necessary.

·Process returns/exchanges in a courteous manner.

·Engage clients in appropriate conversation while completing transaction, and provide gift-wrapping when required.

·Provide basic store and product information to clients as needed.

All Roles:

·Assist in maintaining standards of cleanliness and organization throughout the store.

·Ensure compliance with sampling policies and procedures.

·Participate in inventory control.

·1-2 years of retail/client service industry experience, and excels as a team player.

·Education and experience in make-up artistry, skincare or fragrance an asset.

·Comfortable in engaging clients, and applying products to the client while providing consultations.

·Ability to multi-task, while providing professional and outstanding client service.

·Effective time management, problem solving and communication skills.

·A High School graduate or equivalent.

·Flexible availability including evenings, weekends and holidays is essential.

·Ability to speak in Mandarin an asset.

·Work in a fragrance filled environment.

·Lift and carry up to 50 pounds.

·Bend and stretch to stock shelves.