职位1：Account/Relationship Manager
工作地点：South Croydon
薪水：26-30k
语言要求：中英文流利
申请电邮：
This role is aimed at a highly motivated individual to work independently, and as part of a larger team to help grow Creative Words’client base and business within the UK, Europe and the UAE translation and interpreting industry.
The role is ideal for individuals who love the challenge of a sales environment, and, who have the enthusiasm to competently embrace all areas of business development; including but not limited to, prospecting and targeting clients, identifying sales opportunities across complete business portfolios, managing a sales pipeline, proactively gaining an understanding of clients and their respective industries, closing deals as appropriate and delivering after sales account management. The role is based in our South Croydon office, with most of the client interface performed via telephone and email. A laptop and phone will be provided. You will be required to schedule and attend meetings as required.
In addition to the above, the role would include the management of all placed jobs/requirements and a thorough understanding of CAT tools such as XTM, Trados and/or Memsource is a must. The successful candidate will need to be fluent in Chinese and have a degree in language or linguists as many of our clients are working within or targeting the Chinese market.
You will be responsible for promotingCreative Word's services to both new and existing customers. Targeting sectors and/or companies of worth, the focus of this role will be on new business growth and revenue generation within existing accounts and selected sectors.
In addition, the successful candidate would be required to work with our interpreting, training and design teams and therefore an understanding of DTP and DTP software would be useful.
Role Accountabilities:
Actively manage assigned accounts; identifying those of strategic importance to Creative Word, actively developing customer relations and ensuring customer retention
Identify opportunities within account base for up selling, cross selling and closing deals
With the assistance of the BDD, contact perspective clients to sell Creative Word’s services.
Arrange meetings with prospective high value clients to prospect for new business
Development strategies to ensure that relationships with clients are maintained and developed and that opportunities to increase the scope of a client base within a single account are solicited and acted upon
Manage and qualify all English to Chinese freelance linguists
Liaise with our Chinese speaking clients to further develop this business.
Ensure that in-house systems are updated accordingly and that relevant procedures are followed
Participate in networking events and conferences as necessary
Evaluate personal sales performance against targets and identify areas for improvement / change where necessary; share good practice with colleagues
Ensure a full understanding of and adherence to all Creative Word Confidentiality and Information Security systems and policies
Regular pipeline reporting and updates to the Business Development Director.
Deliver a Business Development plan which details a) the steps and activities needed to identify and approach high value new business prospects and b) the steps and activities needed to up sell, cross sell and increase departmental scope within Creative Word’s existing accounts
Ensure that social media strategies are utilised effectively throughout the whole sales cycle, with reference to such strategies in the Business Development plan
Develop and maintain the CRM system so that this can be used as a helpful sales tool
Review and tailor communication strategies as necessary; ensuring that regular contact is maintained with the Creative Word team
Ensure that in-house systems are updated accordingly and that relevant procedures are followed
Contribute to the development of processes and procedures relating to any facet of the role including sales, communication, social media, logistics, etc
Participate in networking events and conferences; ensuring that relevant contacts are made and nurtured and that the Creative Word brand is promoted
Ensure a full understanding of and adherence to all Creative Word Confidentiality and Information Security systems and policies
Requirements:
Education - Must be educated to at least degree level (preferably Masters) and the degree must be related to Linguists or Language
English Language – Excellent written and verbal skills; allowing role holder to communicate professionally and articulately (English language skills will be thoroughly tested as part of the interview stage)
Chinese Language – Must be able to converse and write in Mandarin Chinese to a high level
Time Management – Excellent time management skills, with the ability to prioritise and multi task
Monitoring – Ability to monitor and assess personal and organisational performance, allowing improvements or corrective action to be identified and implemented
Excellent interpersonal and communication skills
Ability to Prioritise and Multi-task
Ability to work well under pressure
Target driven and competitive
Desire to develop a successful sales career
Experience of B2B sales via telephone would be advantageous
Driving licence, valid to drive in the UK would be advantageous
职位2：Project Manager - Residential Development (Mandarin Speaking)
工作地点：伦敦
薪水：60k
语言要求：中英文流利
申请电邮：
联系人：James Darby
Our client is one of the world's largest real estate developers, specialising in landmark high rise tower projects in the Commercial and Residential sectors. They have recently gained permission for a 67-story tower containing 869 apartments to be constructed in London, making it the tallest residential tower in the UK. A leader in ultra-high-rise residential complexes, our client has built or is developing four of the highest buildings in the world. They are one of Asia's premier property developers, currently building 82 million sqm of new commercial and residential projects worldwide.
They are looking for an experienced Project Manager to work on the scheme. Assisting and reporting into the project Director, you will have a minimum of four years' experience of taking projects through from planning consent to on site delivery. The ability to converse in Mandarin is essential, as you will be required to issue weekly and monthly reports back to the management team in Shanghai.
Responsibilities will include:
Establishment of Project Programmes / Schedules and their management and monitoring throughout a project
Drafting, Collation, Management and Administration of Project Contracts throughout the project
Establishment, Coordination and Management of Project Specific Design and Construction Teams including the integration of particular project specialisms such as special design elements or trade contracts
Selection of contractors suitable for particular project schemes and conditions (tendering)
Client liaison including client reporting, regular updates and interfaces
Management of project teams
Finalisation of projects including management of end deliverables, snagging, coordination of end product project documentation
Experience required:
To have worked for a Developer, Client or Project Management Consultancy in construction is essential
You must have proven experience of working on the delivery of £40m + project work as a Project Manager
Professionally qualified with a construction related body
Degree qualified
Bilingual, fluent in both English and Mandarin
职位3：Chinese Market Development Assistant
工作地点：伦敦
语言要求：中英文流利
申请电邮：
We are looking for a passionate Chinese marketer to join our growing team. You should be a strong writer, motivated, hungry to learn new things, detail-oriented and able to juggle multiple deadline-intensive projects at once.
We have a young, motivated team that gets things done but we have a good time doing it. We’re growing fast and breaking records.
Responsibilities include:
· Build a business development strategy to grow business within the Chinese-speaking markets in the UK and China.
· Identify and develop new potential partnerships, negotiate contracts and develop new relationships for Chinese-speaking market in both the UK and China.
· Nurture ongoing partnerships within China and the UK.
· Manage and execute marketing campaigns from concept to completion.
· Establish marketing strategies and calendar for outbound and inbound Chinese student travellers.
· Manage Chinese social media channels (Weibo, WeChat and more) including social ads, running campaigns to achieve customer acquisition goals.
· Translate and generate Chinese versions of email campaigns, landing pages, web pages, etc.
· Work collaboratively with internal team members on Chinese market SEO, PPC, design, email, public relations and more on marketing campaigns.
· Analyse trend and performance of Chinese market initiatives to understand and improve future campaigns.
· Represent the company at on-campus events and exhibitions, engaging with large groups of Chinese students and businesses about StudentUniverse.
Requirements:
· Chinese language native speaker
· Experience studying abroad in the UK with an understanding of Chinese international students
· Studying for or completed Bachelor’s degree or equivalent in Marketing or related field
· Strong copy-writing skills in Chinese
· Proficient English communication skills
· Experience with large-scale marketing projects and/or partner projects with Chinese businesses
· Willingness to work flexible hours to speak with Chinese partners outside standard business hours
· Photoshop and HTML skills a plus
职位4：Asia Credit Analyst
工作地点：伦敦
语言要求：中英文流利
申请方式：点击本页最下方read more／阅读原文，申请该职位
Muzinich's proprietary investment approach relies on in-depth, bottom-up research that is performed by the firm's team of analysts, alongside rigorous risk controls. Most strategies are dedicated to generating income and long-term capital appreciation, with limited volatility. The firm offers both funds and separate accounts and has proven ability in tailoring strategies to meet specific client investment objectives and risk guidelines.
Role Duties:
The successful individual will provide insightful credit analysis and enhance an in depth knowledge of the Asian credit market. Actively contribute to investment decisions in funds and marketing material. The individual will be expected to participate in internal meetings and play a pivotal role in raising the profile of emerging markets within Muzinich.
Candidates will have a background as follows:
Credit analysts with other investment firms with a strong understanding of high yield bonds and sub investment grade debt.
Credit and risk assessment experience including demonstrable financial modelling.
Asian Markets experience essential
Excellent communication skills – Asian languages are absolutely essential to be considered for this role
Strong academic background.
Desired Skills and Experience
credit and valuation skills experienced
Must be fluent in or be mother tongue in Mandarin or Cantonese
职位5：Connect China Business Development Manager
工作地点：伦敦
语言要求：中英文流利
申请方式：点击下方链接至招聘网页申请
http://www9.i-grasp.com/fe/tpl_freshfields01.asp?newms=jj&id=38309&
This newly created international role supports the firm’s goal to increase our share of profitable China Outbound investment work, an area identified to be of critical strategic importance to the firm. This role will report in to the Head of MBD Asia, but with day to day interaction with the Head of the China Connect Group, currently based in London and the broader China Connect Leadership Team.
Aim
The aim of China Connect is to focus energy and available resources on:
building business with Chinese clients as worldwide clients of the firm
improving the quality, status and integration of the Mandarin-speaking lawyers in our firm’s global network
facilitating effective responses from the global network to work, marketing and recruitment opportunities for China outbound, and
directing valuable Mandarin-speaking resources towards supporting partners worldwide who undertake China outbound and inbound work
Key Responsibilities
Client Relationship Management
Relationship development (external):Working with the SOE BDM, China Partners and China Connect leadership group and other relevant partners across the firm to assist with the planning of and preparation for external relationship review meetings with Chinese clients. Acting as a point of contact for the client on all aspects of relationship management and service delivery.
External agency engagement: developing and maintaining contacts with the relevant agencies (embassies and others) in Europe/US/elsewhere that host Chinese trade and business delegations.
Ad hoc support to the Sector Groups: If and when required the role holder will work with the Sector Groups to support the management of key Chinese subsidiaries in London e.g. Chinese Banks with offices in London.
Programme support
China Connect programme support: design and implement effective plans to ensure continuous engagement between China fee-earners who “own” the key relationships in China with other fee–earners around the global network and China MBD, L&D and HR and their counterparts in the global network.
Work with the Learning and Development (L&D) team: help develop programme and materials to refocus L&D on issues facing Chinese clients doing business outside of China and enhancing quality of legal services and also to help foster a strong sense of community and shared purpose among lawyers working on China Connect type business across the firm
Business Development
Business development planning and targeting: supporting client targeting initiatives, including co-ordinating with the China business development manager, other practice groups, sector groups or offices targeting the same clients and monitoring progress. Assisting with developing the China Outbound business plans and associated action plans.
Analysing the clients: working with the China business development manager, and China Connect leadership group to map the client organisation with a view to identifying reporting lines, key decision makers, areas of work and gaps in our coverage of the relationship Developing an understanding of the client’s strategy, products and services and ensuring it is communicated/shared across the client team. Conducting financial analysis to identify and better understand the source of revenue in line with the client’s own organisation/structure.
Research, analysis and reporting: undertaking internal/external research and analysis (either directly or via specialist internal/external sources) on clients, targets, markets, competitors, rankings etc. and helping identify key existing clients and targets for new business.
Pitches/proposals/brochures: researching, developing and providing input and experience for pitches both through the MBD team and directly to lawyers around the network. Maintaining an up-to-date suite of Chinese brochures and other marketing materials. Assisting in the development of new marketing materials through co-ordinating drafting, proofing and production of materials.
Experience collection: maintaining a central experience resource identifying China matters carried out by PGs and regions, verifying descriptions and supporting information with relevant partners/associates, and recording onto the relevant experience databases. Preparation and maintenance of the most frequently used experience lists.
Client mailshots: co-ordinating mailings for client newsletters and briefings. Developing and maintaining mailing lists and updating as necessary, using the firm’s client relationship database.
Client/sector seminars/events with a China bias: organising client/sector seminars/conferences, including sourcing venues, preparing invite lists, mailing invitations, co-ordinating conference materials and ensuring pro-active follow up. Continual liaison with relevant partners.
Inputting on the agenda for China Connect calls, working with the China Connect leadership team in running them, keeping a log of follow-up actions and implementation
Relationships, Requirements and Competencies
Requirements
Excellent communication skills (written and verbal, English and Mandarin) with confidence and ability to deal with partners, senior lawyers and staff at all levels.
Proven organisational skills and attention to detail.
Ability to work under pressure and to tight deadlines across timezones.
Ability to take initiatives and challenge status quo.
Ability to handle several projects at one time and to prioritise workload.
Able to contribute at a strategic level as well as to implement and drive initiatives through to a successful conclusion
Team player, reliable, flexible, helpful and willing to work beyond contracted hours from time to time. •Multi-disciplinary approach
Demonstrable track record of working with partners or senior executives in international business
Based in London, but with travel most likely within Europe
The Individual
Essential
Mandarin speaking and fluent English
Degree educated.
Excellent systems and database skills including experience of windows-based packages such as Word, Excel and PowerPoint. Experience working for a Chinese SOE or Private Company or within China
Experience of working in an international business from a European base.
Desirable
Experience of working in a legal or professional services firm.
Relevant business/marketing qualification.
（信息由英国华人业总汇提供）
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