Administration & Marketing Officer, Chengdu, China
An exciting opportunity has arisen for an experienced Administration and Marketing Officer to join a leading Australian State Government Department.
Are you?
Seeking an opportunity to learn, grow and achieve?
Looking for a challenge and variety?
Enthusiastic and self-motivated?
The Role
This newly created role within the Victorian Government Business Office (VGBO) in Chengdu, will provide confidential administrative and executive support services to the Commissioner for Victoria in Greater China.
The position will be responsible for the coordination of the administrative processes associated with the establishment of a Representative Office, and requires proven ability to both implement and manage efficient financial, payroll and general office systems.
This position will work collaboratively with colleagues based at Head Office in Melbourne, Australia, as well as across the Greater China international offices.
The successful applicant will demonstrate the following:
1. An understanding of customer service principles and practices, with professional presentation.
2. Sound knowledge of office administration, budget management, financial and information systems, including the use of computers and relevant software applications.
3. Experience and proven ability in marketing/business development support, including well-developed research and analytical skills.
4. Ability to maintain confidentiality, adhere to company procedures and maintain compliance standards.
5. Highly developed interpersonal and communication skills, including the ability to liaise effectively and professionally with stakeholders at all levels.
6. Strong organisational, time management and problem solving skills, with the ability to act with initiative and be accountable for activities.
7. Demonstrated written communication skills in Mandarin and English are essential, with accuracy and attention to detail.
8. Prior knowledge of the economy, business culture, regulatory protocols and procedures in both China and Victoria, Australia are highly desirable.
Position Details
Position Title: Administration & Marketing Officer
Classification: Locally Engaged Staff (LES)
Group/Division/Branch: Economic Development, Employment and Innovation (EDEI)
Work Location: Victorian Government Business Office (VGBO), Chengdu, China
Employment Type: Full Time
Tenure: Fixed Term – 2 years
Salary: RMB 110,000 to 140,000 annually
Position Reports To: Commissioner for Victoria in Greater China
Further information: Sophia Li, Investment and Trade Manager
Key Accountabilities
Under the direction of the Commissioner for Greater China and with supervision by the Regional Office Manager based in Shanghai:
1. Provide a reception service for visitors, and direct incoming telephone calls appropriately.
2. Coordinate the daily administrative functions of the office; photocopying, filing, stationary inventory, preparing correspondence and documentation, updating databases, booking flights and hotel reservations, scheduling appointments, and managing meeting rooms.
3. Maintain the financial functions of the office; payroll, accounts payable and receivable, regular banking, auditing and reporting in collaboration with the Finance team at Head Office and local government authorisations).
4. Ensure compliance with the statutory and regulatory requirements of a Representative Office, including health and safety.
5. Provide a range of executive support services, including the collation, analysis and presentation of accurate data and information for the quarterly and annual reports.
6. Coordinate Ministerial visits, representation functions and major events in Chengdu, as well as outbound and inbound delegations, by assisting the VGBO managers to arrange business seminars and programs to promote Victorian products, services, companies, and trade and investment opportunities.
7. Provide marketing/business development support for Invest Victoria and the Access China (Chengdu) program by undertaking market research to identify companies with the potential to invest in Victoria, and assisting with intensive contact/follow-up programmes aimed at marketing the commercial attractiveness of Victoria.
8. Provide a range of project management support to all offices within Greater China as required, both remote and in person (may involve some travel in support of an event/project in another location within China).
Key Selection Criteria
1. An understanding of customer service principles and practices, with professional presentation.
2. Sound knowledge of office administration, budget management, financial and information systems, including the use of computers and relevant software applications.
3. Experience and proven ability in marketing/business development support, including well-developed research and analytical skills.
4. Ability to maintain confidentiality, adhere to company procedures and maintain compliance standards.
5. Highly developed interpersonal and communication skills, including the ability to liaise effectively and professionally with stakeholders at all levels.
6. Strong organisational, time management and problem solving skills, with the ability to act with initiative and be accountable for activities.
7. Demonstrated written communication skills in Mandarin and English are essential, with accuracy and attention to detail.
8. Prior knowledge of the economy, business culture, regulatory protocols and procedures in both China and Victoria, Australia are highly desirable.
Desired Experience/Qualifications
Relevant qualification in Administration or Business, and/or demonstrated experience in a similar role.
Position Specific Requirements
This position has the requirement to occasionally work out of hours, including overnight travel.
How to apply
To be considered applications must:
1. Address each of the numbered key selection criteria outlined in the position description
2. Include current CV listing relevant qualifications, work experience and details of employment history.
3. Be sent by email to: [email protected] with the subject line “Application – Administration and Marketing Officer - Chengdu”.
Applications close on 12 June, 2016
About the Department
The Department of Economic Development, Jobs, Transport and Resources (DEDJTR) is the Victorian Government’s lead agency for creating the conditions to sustainably develop the Victorian economy and grow employment.
Our role is to increase jobs, investment, exports and opportunities; stimulate innovation, competitiveness, and confidence; and support sustainability.
DEDJTR has nine Ministers across 13 portfolios: Public Transport; Employment; Agriculture; Regional Development; Industry; Energy and Resources; Roads and Road Safety; Ports; Tourism and Major Events; Creative Industries; Small Business, Innovation and Trade; Industrial Relations; and Training and Skills (international education). Three functional groups provide department-wide operational support: Strategy and Planning; People and Executive Services; and Financial Management and Technology Services.
DEDJTR employees are located throughout the Melbourne CBD, metropolitan Melbourne, regional Victoria and international offices worldwide.
Additional information about the Department can be obtained by visiting our website at www.economicdevelopment.vic.gov.au.
The Economic Development, Employment and Innovation Group (EDEI)
The Economic Development, Employment and Innovation (EDEI) Group comprises seven divisions: Investment and Trade, Regional Development; Tourism and Major Events; Innovation and Technology; Major Projects; Industrial Relations; and Business Engagement.
Its focus on enhancing economic development is delivered in several ways. It provides investment attraction and facilitation assistance to attract new international and domestic investment as well as development assistance and facilitation services to Victorian exporters. It supports growth and change in regional Victoria through the provision of better infrastructure, facilities and services. It positions and markets Victoria as a competitive destination for tourism as well as major events.
The Group also supports innovation by building capacity for the development and use of new practices and technologies. It manages and delivers nominated development projects. It provides advice on public and private sector relations. It also provides programs to link business workforce needs with skilled migration and untapped labour sources. Importantly, it provides business information, advisory and referral services for all Victorian businesses through Small Business Victoria and its network of international and domestic Victorian Government Business Offices.
The Victorian Government Business Office (VGBO) Chengdu, China
Achievement of the Government’s international engagement agenda occurs through the management of the offshore Victorian Government Business Office (VGBO) network and the coordination of international activities and programs.
The VGBOs form part of the network for the attraction of foreign direct investment (FDI), the attraction of additional investment from established investors, the facilitation of exports and more generally, the promotion of Victoria as an international destination for business, students and tourists. Currently VGBOs are located in Beijing, Bengaluru (Bangalore), Chengdu, Chicago, Dubai, Frankfurt, Hong Kong, Jakarta, Kuala Lumpur, London, Mumbai, Nanjing, New York, San Francisco, Seoul, Shanghai, Tokyo, and Washington D.C.
The VGBO office network also provides support for Victorian Government Ministers travelling to the region as well as those travelling on trade missions.
The VGBO Chengdu is a newly established Representative Office, responsible for the expansion of trade engagement between western China and the State of Victoria in Australia, as well as supporting multiple investment attraction strategies in a range of different marketplaces. The office forms one of four Representative Office within Greater China, led by the Commissioner and supported by an experienced team of senior managers with a wide range of business expertise.
Relevant Information
Employment Eligibility
· Applicants must be eligible to work in China; Chinese Citizen, Permanent Resident or holder of a valid work permit or visa.
· All new appointments to the department will be subject to a National Police Records Check which will comply with the 100 point Proof of Identity Check.
