We have more than 5 years of extensive experience in the online gambling industry and this allows us to offer our clients a high level of choice and support along with some of the speediest transaction services anywhere online. Our goal is to deliver cutting-edge software and solutions of online gambling platforms.
Due to our company growth and expansion, we are seeking a highly motivated and passionate professional to power our customer service team of highly skilled, multinational and friendly specialists. We have exciting work conditions with a community of professionals where you can be yourself and advance your career and skills.
*Please note - this role includes night shifts*
- Provide front line support for our company customers, including during night shifts
- Be responsible for delivery of the best-in-class customer service over the email, live chat or phone
- Maintain high standard of customer service and customer satisfaction
- Assist the country manager in various customer service related tasks
- Be a team player, and grow with the company
- Native Language Level of Chinese language and very good command of English
- Excellent written and interpersonal communication skills, able to deliver information to our clients in an empathetic and concise manner
- Previous experience in the online gambling field or in customer service field would be beneficial
- Good computer literacy skills, especially in web-based applications
- Customer service focused and results oriented personality
- Self-motivation, proactivity and ability to learn quickly and work unsupervised
- Eligible to work in EU
- Attractive remuneration package and performance based bonuses
- Work hours are flexible and will depend on the shift schedule agreed
- Health insurance after probationary period
- Friendly, positive, professional and engaged team, informal environment with no bureaucracy
- Great office in the heart of Ta’Xbiex on the sunny island of Malta with great coffee and office snacks
- Fun with PS4 and table games
我们旨在创造三赢局面，相信我，您不会失望。也请不要走开，因为这个平台需要与您一起携手！我们的梦想是建立一个英国最大最正规的职业平台，让每一个在英华人都有职场归属感。
嘘！我知道我们现在力量还很微薄，也有很多不足，可是梦想还是要有的！说不定通过努力就能实现呢！您说呢？期待您的关注与指导！更多详情及信息可登录ideaboxesuk官方网站http://www.ideaboxes.co.uk获取。
