·To provide excellent levels of customer service and surpassing customer expectations at every opportunity

·To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators

·To identify customer needs and answer all product-related questions. Be able to respond to queries regarding price, location, features, benefits and use of HUGO BOSS merchandise

·To ensure all customers' orders and alterations are completed efficiently and on time

·To optimise product knowledge to the best advantage in recommending and drawing customer's attention to products in order to maximise selling opportunities

·To take every opportunity to capture customer data in order to expand the HUGO BOSS UK database and encourage repeat visits and customer loyalty

·Demonstrated experience of retail sales in a luxury brand environment

·Willing to adapt and take on new challenges

·Always presents a professional image

·Successfully able to handle multiple demands and competing priorities

·Professionalism is maintained under all circumstances