Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking an ambitious individual to join this team in the role of Greeter in our Sydney, Haymarket Branch on a Fixed Term Contract, enjoying full benefits of full time employee.

• Responding to customer enquiries whilst maintaining the highest standard of customer service.

• Actively promoting our full range of products and services to customers.

• Handling customer complaints efficiently and promptly.

• Assisting customers in preparing necessary documentation.

• Contributing to the front lines sales delivery of products and services by promoting cross-selling opportunities.

• General typing, filing and administration.

To be successful in this role, you will need:

• The Higher School Certificate or equivalent certification/education.

• A minimum of 6 months customer service experience within a Financial Services or Retail environment.

• Strong communication and interpersonal skills, including the ability to work cohesively in a team environment.

• High level attention to detail.

• A passion for delivering first-class customer service to a diverse client base.

• Exceptional problem solving skills and the ability to adapt to fast-paced or changing environments.

• Mandarin & Cantonese desired